All Organizations produce some knowledge.
If not properly managed, it'll lie on people's heads, Slack, email inbox, and oral history or tribal knowledge.
“If it's not written down, it does not exist.” -- Philippe Kruchten
If we think about a company as an organism, then a knowledge management system is essentially the **collective brain that keeps the organization alive and running.
Company Knowledge Management system contains every single bit of information on:
It’s easy to search and it's a single source of truth.
Managing an organization's knowledge is mainly a people problem, not a technology problem.
There are some basic principles and values that will make maintaining and evolving a knowledge base easier over time.